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	<title>TransportFool &#187; damage</title>
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	<link>http://transportfool.com</link>
	<description>Watching the pulse of the auto transport industry</description>
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		<title>#2 Reason for not making money hauling cars is DAMAGE CLAIMS</title>
		<link>http://transportfool.com/auto-transport/2-reason-for-not-making-money-hauling-cars-is-damage-claims/</link>
		<comments>http://transportfool.com/auto-transport/2-reason-for-not-making-money-hauling-cars-is-damage-claims/#comments</comments>
		<pubDate>Mon, 22 Aug 2011 19:44:34 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[oops]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://transportfool.com/?p=1879</guid>
		<description><![CDATA[Damage claims come in two categories REAL and BOGUS. Documentation is important in both categories. When a customer submits a bogus claim for pre-existing damage you will need to be able to clearly prove it was there prior to loading. &#8230; <a href="http://transportfool.com/auto-transport/2-reason-for-not-making-money-hauling-cars-is-damage-claims/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Damage claims come in two categories REAL and BOGUS. Documentation is important in <a href="http://transportfool.com/wp-content/uploads/2011/08/auto-transport-damage.jpg"><img class="alignright size-full wp-image-1880" title="auto transport damage by car hauler car carrier" src="http://transportfool.com/wp-content/uploads/2011/08/auto-transport-damage.jpg" alt="auto transport damage by car hauler car carrier" width="285" height="243" /></a>both categories. When a customer submits a bogus claim for pre-existing damage you will need to be able to clearly prove it was there prior to loading. I recommend a signed inspection report and pictures of all damage. Sometimes a loading inspection signature is not possible but you should always be able to get pictures. They may not be the best quality but you want all the protection you can get to defend claims. Real claims are inevitable because nobody is perfect. Here you have a balancing act because the trucks with the largest capacity are the stackers that also gives <a href="http://transportfool.com/wp-content/uploads/2011/08/roof-damage1.jpg"><img class="alignleft size-full wp-image-1882" title="roof damage auto transport hits bridge" src="http://transportfool.com/wp-content/uploads/2011/08/roof-damage1.jpg" alt="roof damage auto transport hits bridge" width="272" height="240" /></a>you more opportunities for damage. Whenever you move a driver to another truck or route the chance for damage rises. Minimizing the changes that a driver has to adapt to will help keep damages down. Sometimes the cheapest way out is to buy the damaged vehicle rather than try to repair it for the customer. My Wife is still driving a Toyota Highlander that we bought to settle a damage claim when we owned a transport business. For those of you who use EZDispatch, there is an easy way to attach the pictures to a load for easy retreval if you ever need them to defend your self. This also time-stamps the upload so you can prove that the picture was taken before a given date.</p>
<p>&nbsp;</p>
<span class="sfforumlink"><a href="http://transportfool.com/forum/general-auto-transport-discussions/2-reason-for-not-making-money-hauling-cars-is-damage-claims/"><img src="http://transportfool.com/wp-content/plugins/simple-forum/styles/icons/default/bloglink.png" alt="" /> Join the forum discussion on this post</a></span>]]></content:encoded>
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		<title>Another carhauler goes up in smoke!  Infinity Auto Express donates this one</title>
		<link>http://transportfool.com/auto-transport/another-carhauler-goes-up-in-smoke-infinity-auto-express-donates-this-one/</link>
		<comments>http://transportfool.com/auto-transport/another-carhauler-goes-up-in-smoke-infinity-auto-express-donates-this-one/#comments</comments>
		<pubDate>Tue, 14 Oct 2008 21:53:41 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[accident]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[fire]]></category>
		<category><![CDATA[wrecks]]></category>

		<guid isPermaLink="false">http://transportfool.com/?p=323</guid>
		<description><![CDATA[This story is from Waynesville Daily Guide: The truck drivers had stopped in Rolla to get fuel, got back on the interstate, and managed to drive only about 10 minutes down the road before they noticed smoke and fire. They &#8230; <a href="http://transportfool.com/auto-transport/another-carhauler-goes-up-in-smoke-infinity-auto-express-donates-this-one/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>This story is from <a href="http://www.waynesvilledailyguide.com" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.waynesvilledailyguide.com?referer=');">Waynesville Daily Guide</a>:</p>
<p><a href="http://transportfool.com/wp-content/uploads/2008/10/infinity-truck-burns-down.jpg"><img class="alignnone size-full wp-image-324" title="infinity-truck-burns-down" src="http://transportfool.com/wp-content/uploads/2008/10/infinity-truck-burns-down.jpg" alt="infinity auto transport truck" width="216" height="325" /></a></p>
<p><span style="color: #ff0000;">The truck drivers had stopped in Rolla to get fuel, got back on the interstate, and managed to drive only about 10 minutes down the road before they noticed smoke and fire. They called 911 at 4:17 p.m.,  and were able to unload one of the cars from the truck before the fire got too hot to risk removing more vehicles.<br />
The first firefighters on the scene were from Doolittle and knew they’d need help.<br />
“The first arriving unit saw the cab and two of the cars were on fire with heavy fire conditions; immediately they asked for mutual aid from other departments.<br />
Rolla firefighters sent a 75-foot aerial ladder truck to apply foam to the truck.</span></p>
<p>The good news is nobody was hurt and the ambulance that responded went home empty.</p>
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		<title>Tire fire ignites loaded Allied Auto Transporter and puts driver in the welfare line!!!</title>
		<link>http://transportfool.com/auto-transport/tire-fire-ignites-loaded-allied-auto-transorter/</link>
		<comments>http://transportfool.com/auto-transport/tire-fire-ignites-loaded-allied-auto-transorter/#comments</comments>
		<pubDate>Wed, 08 Oct 2008 17:20:20 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[accident]]></category>
		<category><![CDATA[Allied]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[fire]]></category>
		<category><![CDATA[wrecks]]></category>

		<guid isPermaLink="false">http://transportfool.com/?p=321</guid>
		<description><![CDATA[This information is off of the Times-Herald of Forrest City, Arkansas article by Alan Smith: The driver, George Burns of Sandy, Tenn., was not reported injured. Burns works for Allied Systems in Memphis and had eight vehicles on the hauler’s &#8230; <a href="http://transportfool.com/auto-transport/tire-fire-ignites-loaded-allied-auto-transorter/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://transportfool.com/wp-content/uploads/2008/10/car-hualer-fire-in-arkansas.jpg"><img class="alignnone size-full wp-image-322" title="car-hauler-fire-in-arkansas" src="http://transportfool.com/wp-content/uploads/2008/10/car-hualer-fire-in-arkansas.jpg" alt="" width="687" height="576" /></a></p>
<p>This information is off of the <a title="Allied Systems loses truck but driver OK" href="http://www.thnews.com/article.php?id=6604" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.thnews.com/article.php?id=6604&amp;referer=');">Times-Herald of Forrest City, Arkansas article</a> by <strong>Alan Smith:</strong></p>
<p><span style="color: #ff0000;">The driver, George Burns of Sandy, Tenn., was not reported injured. Burns works for Allied Systems in Memphis and had eight vehicles on the hauler’s trailer at the time of the blaze.</span></p>
<p class="body"><span style="color: #ff0000;">Shane Dallas, SFC Emergency Management Coordinator, was at the scene and spoke to Burns about what happened.</span></p>
<p class="body"><span style="color: #ff0000;">“The driver stated that he had a blow out and pulled over to get out of traffic,” said Dallas. “He got out of the cab and saw that the rubber on the tire was on fire. He tried to put it out himself with a fire extinguisher. After he figured out that he couldn’t put it out by himself, he tried to remove the trailer so the vehicles he was hauling would not get caught in the fire.”</span></p>
<p class="body"><span style="color: #ff0000;">Dallas stated that Burns told him that he heard a loud pop caused by the fire, so he got away from the hauler. “Seven out of eight of the vehicles he was hauling were heavily damaged in the fire,” Dallas said.</span></p>
<p class="body">UPDATE from a co-worker of the driver that posted on <a href="http://thecarhauler.com/" target="_blank" onclick="pageTracker._trackPageview('/outgoing/thecarhauler.com/?referer=');">carhauler.com</a></p>
<p class="body"><span style="color: #ff0000;">I&#8217;ll try to get this straight, the driver was given the truck as a spare, the truck had been written up before for brake problems in the recent past, I think just the day before. Anyway, the driver had to make a split pickup at our Ford yard in Memphis, then go across the Ms. river to our GM yard in Ar. About a distance of 25 miles. When he pulled into the GM yard the RR brake on the tractor was smoking so bad drivers said you couldn&#8217;t see the tractor. He called back to the shop and they sent an outside jobber to the yard to disable the brake and they claim they told him to bring the truck back to the terminal, 25 miles back to Memphis. The jobber is giving the company a written statement that he told the driver to take the truck back to the termimal. While the jobber worked on the brake , the driver finished loading the truck. The driver claims the jobber told him it was ok to run the load before he took it to the terminal, this was not a city load, it was a road load to Pine Bluff, Ar. The driver did not what to go back to Memphis and switch the load over to another truck. So he took off westbound instead of eastbound towards Memphis. He got about 25 miles and said he saw the tire coming apart, he stopped and it was on fire , he tried the fire extingusher but it just flamed back up. He didn&#8217;t know exactly how to release the 5th wheel , but finally got the pin released and got back in the cab just in time for the rear window to blow out. Then a passerby told him he needed to get out of there, he grabbed is clothes bag and got out. Looking back he should not have driven the truck at all after the brake was disabled. It should have been put out of service right then and there. The company or it&#8217;s agent (the jobber) should not have told him it was ok to drive either to the terminal or to finish the load, what ever the truth is he would probably not have made it back to the terminal and would have burned up in downtown Memphis. The company used Art. 40 section 6b, because it calls for subject to discharge on the first offense. Flagrant disobeying of orders only calls for a reprimand on the first offense. At this point the driver is out of work , not able to get unemployment because he was fired, and is applying for welfare. wdnj</span></p>
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		<title>Anybody know a good body man?</title>
		<link>http://transportfool.com/auto-transport/anybody-know-a-good-body-man/</link>
		<comments>http://transportfool.com/auto-transport/anybody-know-a-good-body-man/#comments</comments>
		<pubDate>Fri, 28 Mar 2008 13:50:12 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[accident]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[insurance]]></category>
		<category><![CDATA[oops]]></category>
		<category><![CDATA[wrecks]]></category>

		<guid isPermaLink="false">http://transportfool.com/auto-transport/anybody-know-a-good-body-man/</guid>
		<description><![CDATA[For him to fix these you will probably have to leave him a note telling him what they were or they might come back as a pickup or a sports car. According to the article they were minivans that were &#8230; <a href="http://transportfool.com/auto-transport/anybody-know-a-good-body-man/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>For him to fix these you will probably have to leave him a note telling him what they were or they might come back as a pickup or a sports car. According to the <a title="chicago opps" href="http://www.suntimes.com/news/metro/864133,freewayfall032708.article" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.suntimes.com/news/metro/864133_freewayfall032708.article?referer=');">article</a> they were minivans that were being delivered on a car hauler that struck an overpass. I&#8217;m thinking these are preventable types of accidents with a minimal amount of technology they could put a warning in the cab or even make it where the brakes won&#8217;t release until the upper deck is set to a certain level or less. Fortunately in <a title="chicago oops" href="http://abclocal.go.com/wls/story?section=news/local&amp;id=6044934" target="_blank" onclick="pageTracker._trackPageview('/outgoing/abclocal.go.com/wls/story?section=news/local_amp_id=6044934&amp;referer=');">this accident</a> and an <a title="texas oops" href="http://transportfool.com/auto-transport/auto-transport-truck-hits-railroad-trestle/" target="_blank">earlier one in Texas</a> nobody was hurt but if this ever happens when someone is close behind the hauler it could be horrible.                                                                                           <a title="chicago-opps.jpg" href="http://transportfool.com/wp-content/uploads/2008/03/chicago-opps.jpg"><img title="auto transporter accident destroys mini-vans" src="http://transportfool.com/wp-content/uploads/2008/03/chicago-opps.jpg" alt="chicago-car hauler crash" /></a><a title="clipboard01.jpg" href="http://transportfool.com/wp-content/uploads/2008/03/clipboard01.jpg"><img src="http://transportfool.com/wp-content/uploads/2008/03/clipboard01.jpg" alt="clipboard01.jpg" /></a></p>
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		<item>
		<title>Why does insurance for car carriers cost so much?</title>
		<link>http://transportfool.com/auto-transport/why-does-insurance-for-car-carriers-cost-so-much/</link>
		<comments>http://transportfool.com/auto-transport/why-does-insurance-for-car-carriers-cost-so-much/#comments</comments>
		<pubDate>Thu, 27 Mar 2008 10:19:54 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[costs]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[insurance]]></category>

		<guid isPermaLink="false">http://transportfool.com/auto-transport/why-does-insurance-for-car-carriers-cost-so-much/</guid>
		<description><![CDATA[This story from capitol news nine is a good example. &#160; ALBANY, N.Y. &#8212; An Albany teen is facing charges after police said he stole a car from a car carrier, then crashed it into a parked van. Anthony Colon, &#8230; <a href="http://transportfool.com/auto-transport/why-does-insurance-for-car-carriers-cost-so-much/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>This <a href="http://capitalnews9.com/content/headlines/113022/teen-charged-in-car-theft/Default.aspx" target="_blank" onclick="pageTracker._trackPageview('/outgoing/capitalnews9.com/content/headlines/113022/teen-charged-in-car-theft/Default.aspx?referer=');">story from capitol news nine</a> is a good example.</p>
<p style="width: 100%">         <span class="story"></span></p>
<p id="IMAGE01_divImg" style="margin-top: 4px; float: right; padding-left: 5px">&nbsp;</p>
<p>ALBANY, N.Y. &#8212; An Albany teen is facing charges after police said he stole a car from a car carrier, then crashed it into a parked van.</p>
<p class="story">Anthony Colon, 17, was arrested Tuesday night and charged with third-degree grand larceny and second-degree criminal mischief, along with vehicle and traffic violations.</p>
<p class="story">Police said the incident started in the parking lot of 935 Central Avenue. A tractor-trailer car carrier pulled into the lot to unload vehicles to be delivered to a nearby car dealership.</p>
<p class="story">One of the employees witness Colon get into a 2004 Nissan Sentra, which had just been taken off the carrier, and drive of westbound on Central Avenue. The employee called 911 and reported the incident.</p>
<p class="story">Moments later, two Albany police officers spotted the stolen car speeding down Clinton Avenue. They turned their patrol car around to try and catch up to the car, but it had already crashed into a parked van and a fence at the intersection.</p>
<p class="story">Colon was taken into custody without incident. He was arraigned in Albany City Criminal Court and sent to Albany County Jail.</p>
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		<title>Auto Transport Truck Hits Railroad Trestle</title>
		<link>http://transportfool.com/auto-transport/auto-transport-truck-hits-railroad-trestle/</link>
		<comments>http://transportfool.com/auto-transport/auto-transport-truck-hits-railroad-trestle/#comments</comments>
		<pubDate>Sun, 09 Mar 2008 18:45:44 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[accident]]></category>
		<category><![CDATA[chains]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[oops]]></category>
		<category><![CDATA[straps]]></category>

		<guid isPermaLink="false">http://transportfool.com/auto-transport/auto-transport-truck-hits-railroad-trestle/</guid>
		<description><![CDATA[I read this on Tyler Paper An automobile transport truck smashed into an overhead railroad trestle on Loop 323 just south of Texas Highway 31 west about 10:40 a.m., sending two of the vehicles smashing into the street. No injuries &#8230; <a href="http://transportfool.com/auto-transport/auto-transport-truck-hits-railroad-trestle/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p id="storyParagraph">I read this on <a title="Tyler Paper" href="http://www.tylerpaper.com/article/20080303/NEWS08/263438821" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.tylerpaper.com/article/20080303/NEWS08/263438821?referer=');">Tyler Paper </a></p>
<p id="storyParagraph">An automobile transport truck smashed into an overhead railroad trestle on Loop 323 just south of Texas Highway 31 west about 10:40 a.m., sending two of the vehicles smashing into the street.</p>
<p id="storyParagraph">No injuries are reported. However, debris from the trestle fell onto a car that was traveling behind the transport truck.</p>
<p id="storyParagraph">Traffic is reduced to one lane while the accident site is being cleaned.</p>
<p>The trestle and truck were damaged by the impact. The transport truck was carrying new Chevrolet pickup trucks. Two of the trucks were knocked from the top level. <a title="Texas Transport Wreck" href="http://transportfool.com/wp-content/uploads/2008/03/texastransportwreckjpg.jpg"><img title="Texas  Auto Transport Wreck" src="http://transportfool.com/wp-content/uploads/2008/03/texastransportwreckjpg.jpg" alt="Texas  Auto Transport Wreck" /></a></p>
<p><a title="http://www.tylerpaper.com/article/20080303/NEWS08/263438821" href="http://www.tylerpaper.com/article/20080303/NEWS08/263438821" target="_blank" onclick="pageTracker._trackPageview('/outgoing/www.tylerpaper.com/article/20080303/NEWS08/263438821?referer=');">http://www.tylerpaper.com/article/20080303/NEWS08/263438821</a><br />
Anybody familiar with that area know how high that trestle is? I wonder if that load was chained or strapped down. It isn&#8217;t often you see a vehicle come all the way off let alone two of them.</p>
<p>More pictures posted <a title="here" href="http://spotted.tylerpaper.com/pages/photo_page.php?mm=1242861&amp;gallery=305193" target="_blank" onclick="pageTracker._trackPageview('/outgoing/spotted.tylerpaper.com/pages/photo_page.php?mm=1242861_amp_gallery=305193&amp;referer=');">here</a> taken by reporter Kenneth Dean.</p>
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		<title>MATT&#8217;S MISFORTUNE COULD NET YOU $100</title>
		<link>http://transportfool.com/auto-transport/matts-misfortune-could-net-you-100/</link>
		<comments>http://transportfool.com/auto-transport/matts-misfortune-could-net-you-100/#comments</comments>
		<pubDate>Sun, 10 Feb 2008 05:36:33 +0000</pubDate>
		<dc:creator>Dave Campbell</dc:creator>
				<category><![CDATA[Auto Transport]]></category>
		<category><![CDATA[damage]]></category>
		<category><![CDATA[reward]]></category>

		<guid isPermaLink="false">http://transportfool.com/auto-transport/matts-misfortune-could-net-you-100/</guid>
		<description><![CDATA[I passed Matt Shepard on my way out of phoenix and he was having a bad day. He showed up to load a load of cars he had pulled at Adesa Phoenix and two of them were damaged. I&#8217;m offering &#8230; <a href="http://transportfool.com/auto-transport/matts-misfortune-could-net-you-100/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>I passed Matt Shepard on my way out of phoenix and he was having a bad day. He showed up to load a load of cars he had pulled at Adesa Phoenix and two of them were damaged. I&#8217;m offering a $100 reward if anyone has information that will lead to my buddy Matt collecting on the damage. If you want to collect anonymously you can post the info as a comment here along with your email address and when he collects we will send your $100 to your paypal account. He had a hard time smiling for his picture even though he is standing in front of his new  Peterbuilt/Boydstun carhauler.</p>
<p><a href="http://transportfool.com/wp-content/uploads/2008/02/matt-30.bmp" title="matt-30.bmp"><img src="http://transportfool.com/wp-content/uploads/2008/02/matt-30.bmp" alt="matt-30.bmp" /></a></p>
<p>Here is a picture of the damaged Tucson. There may be white paint transfer on the truck that hit it</p>
<p><a href="http://transportfool.com/wp-content/uploads/2008/02/matts-misfortune-30.bmp" title="matts-misfortune-30.bmp"><img src="http://transportfool.com/wp-content/uploads/2008/02/matts-misfortune-30.bmp" alt="matts-misfortune-30.bmp" /></a></p>
<p>4-14-18 Well NO info came in and Matt paid out $6000 for damage he didn&#8217;t do! Hope things get better for you Matt</p>
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